App features
Technical troubleshooting
- What kind of device do I need?
- What should I do if I notice something unusual in the app?
- The doctor cannot see or hear me. What can I do?
- I am having problems hearing or seeing the doctor. What can I do?
- It is saying my bandwidth is not good enough but I have strong wifi.
- What happens if my wifi drops out while I am speaking to my GP.
Healthcheck
- What is Healthcheck and how does it work?
- Understanding disease risk
- How is risk quantified and measured by the AI?
- Where is the information your AI is using coming from?
- Which diseases are included?
- Where can I find references for the research used?
Monitor
- Where can I find Monitor on Babylon?
- Can Babylon clinicians view my data from Monitor?
- Which wearables or apps can I connect with Monitor?
- What metrics can I track on Monitor?
- How long does it take for my data to sync from other apps and devices?
- Will I ever need to reconnect my Apple Health with Babylon?
Symptom Checker
- How do I create a new user profile?
- How does symptom checking work?
- How do I start to check my symptoms?
- Can I check someone else’s symptoms?
- Does Symptom Checker diagnose?
- What does Symptom Checker cover/ is it suitable for me?