What if the appointment time I want isn't available?

In this article:


Digital appointments

All our bookable appointment times are shown in the Babylon App. If your preferred time isn’t available you’ll need to choose another available date/ time.

Occasionally appointment slots can become available due to cancellations. If this happens the slots will become available again to book on the Babylon App. If you have an appointment booked and decide to book a different slot, you will need to cancel your original appointment in the app.


Face-to-face appointments

You'll need to choose a different clinic or time if you can't get a face-to-face appointment for your preferred location or time. 

Babylon GP at Hand members have access to all our UK clinic locations. Not all services are available at every location. Find out what services are available at each of our clinics.


Urgent care

If you need urgent care, call 111 or go to your nearest urgent care centre, walk-in centre or minor injury unit.

If you have a medical emergency, call 999 immediately.

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