Can I delete my Symptom Checker data?

You can delete your symptom checker chat history using the Babylon app or web portal.

Deleting your chat history using the Babylon app

  1. In the top right of the home screen, tap the Me icon  Me icon
  2. Scroll down to Account setting and tap on Symptom Checker history
  3. Swipe left on each chat to delete it

Deleting your chat history using the Babylon web portal

  1. In the top right of your screen, click on the dropdown, then Account
  2. Scroll down and click on Chat History
  3. Choose the chat you want to delete and click the bin icon  Bin icon

 

Find out how to delete your account

We treat all cancellation requests in line with our Privacy Policy and in accordance with the UK GDPR and the Data Protection Act 2018.

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