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If your child is under 16, you can register them to become part of a family account. A family account allows you to book consultations for them and view their consultation details.
By registering you’ll be switching your child's current NHS GP to Babylon GP at Hand.
Adding a family member
In app:
- Open the Babylon app
- Select Me and tap Family
- Tap the + icon
- Enter your child's details and send us their documents
On the website:
- Login via the website
- Go to Account (in the dropdown under your initials)
- Click Family then + Add family member
- Enter your child's details and send us their documents
Verifying your child's details
After your child has been added as a family member on your account, you'll need to send a copy of the following documents to gpathand@nhs.net. This will allow us to update their record and verify their identity.
Your child’s documents:
- Passport - If available, first page only required
- Birth certificate - Needed only if the passport doesn’t confirm you’re the parent or the child has no passport
- Personal child health record (red book) - containing any immunisation records
After you apply
We’ll email you once your child is registered. Once registered, their name will appear as an option when you book an appointment on your account.
Child consultations are carried out by video. If your child is under the age of 16 then you will need to be present during the consultation. You can find more information on how to book a consultation for your child in the family accounts section.
Once a child turns 16 their access on the family account becomes inactive and they will need to create their own account with their own email address to continue to benefit from GPaH. We’ll let you know 1 month before they turn 16 that this will happen.