To delete your account please email our support team on gpathand@nhs.net
We treat all cancellation requests in accordance with GDPR and the Data Protection Act 2018, and with guidance provided by the Information Commission Officer.
Your request means your membership will be suspended and your data being put beyond use. Before deletion, we recommend you cancel any subscription in the app and then delete the app.
Please note, Babylon will keep your medical records in accordance with our retention policy found in our Privacy Policy, which follows guidance from the Department of Health on records management and the British Medical Association.
Any data held will not be given to any other organisation and will be kept with technical and organisational security, which complies with the keeping of health records. Strict confidentiality and data security provisions will apply at all times.
We will delete any data that is not necessary for the retention of your medical record
For further information on our retention policy and how we handle your data, please look at our privacy policy.