What if the time or clinic I want isn't available for a face-to-face appointment? You'll need to choose a different clinic or time if you can't get a face-to-face appointment for your preferred location or time. If you need urgent care, go to your nearest urgent care centre, walk-in centre or minor injury unit. Related articles How do I cancel or reschedule face-to-face appointments? What extra support can I get for face-to-face appointments? Where can I find all your clinic locations? What type of services our offered in your clinics? Can I get a translator for my appointment?