You need to book an appointment before you can get a prescription.
In your appointment, the clinician will tell you if they're going to prescribe you medication. They’ll arrange for the prescription to be sent to the pharmacy of your choice.
You won’t see details of this in the app.
After your appointment, you’ll be able to choose if you want to collect your prescription or get it delivered. You can do this in the app:
- Open Babylon.
- Go to Me then Repeat prescriptions.
- Select the medication and tap Next.
- Tap Change pharmacy.
You may need to have a face-to-face appointment for some prescriptions. The clinician will tell you if you need to do this and send you an invite to book a face-to-face appointment.
You’ll need to pay for your prescription unless you’re entitled to free NHS prescriptions.