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How to get a prescription
Our GP at Hand clinicians can prescribe medication in line with NHS guidelines.
When you have a consultation with one of our clinicians, they’ll tell you what medication can be prescribed.
Your clinician will also ask you to choose an NHS pharmacy in England to send the medication to.
Your medication will be ready to collect within 2 to 3 hours.
You’ll need to pay for your prescription unless you’re entitled to free NHS prescriptions.
In your appointment, the clinician will tell you if they're going to prescribe you medication. They’ll arrange for the prescription to be sent to the pharmacy of your choice. You won’t see details of this in the app.
After your appointment, you’ll be able to choose if you want to collect your prescription or get it delivered. You can do this in the app:
Go to Me then Repeat prescriptions.
Select the medication and tap Next.
Tap Change pharmacy.
You may need to have a face-to-face appointment for some prescriptions. The clinician will tell you if you need to do this and send you an invite to book a face-to-face appointment.