You can write to our Practice Manager at email@example.com We’ll get back to you within 3 working days to get it sorted out for you as quickly as possible.
No time to write? To make your complaint verbally, or for more information, please contact the support team on 0330 808 2217
COMPLAINING TO OTHER AUTHORITIES
If you are not satisfied with the outcome of your complaint after you have followed the procedure above, or if you feel you cannot raise your complaint with us you can complain directly to NHS England instead:
Address: NHS England, PO Box 16738, Redditch, B97 9PT
Telephone: 0300 311 22 33
If you need support to make a complaint you can contact NHS Complaints Advocacy at VoiceAbility.
Telephone: 0300 330 5454
Textphone: 0786 002 2939
WHAT IF YOU ARE STILL UNHAPPY?
If you are unhappy with the result of your complaint from this practice or NHS England, you can appeal to the Parliamentary and Health Service Ombudsman who investigates complaints about the NHS in England.
Address: The Health Service Ombudsman for England
Millbank Tower, Millbank London SW1P 4QP
Telephone: 0345 015 4033
Textphone: 0300 061 4298