How safe are video appointments?

We have stringent safeguards in place to protect all your information and our GPs are trained to provide safe and effective care using video consultations. Each member’s video appointments are recorded so our medical team can review them where needed. This makes the Babylon service even safer – while traditional GP practices have to rely on the GP’s notes of each appointment, you and our medical team will always know exactly what was said, and if there is anything that wasn’t right we can make sure it’s addressed and sorted for the future.

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