The clinician will call you to start your consultation. You don’t need to be in the app to receive the call.
You’ll get an incoming video call from the clinician.
If you have a bad video connection, the clinician will try to call you back by phone.
You’ll get a phone call from an 0330 phone number.
You can add Babylon to your contacts when you book an appointment so 'Babylon' appears as the caller ID.
Turn on notifications to get reminders about your appointment.
Turn on notifications
- Go to your phone’s settings.
- Go to Notifications > Babylon.
- Make sure notifications are turned on.