We operate a full NHS GP practice, with no restrictions on which groups of patients can register. We provide high quality NHS primary medical services for people of all ages, whether you are in good health or not. And Babylon GP at Hand is available to everyone who lives or works near one of our clinics.
For those based in London, we stipulate this as up to 40 minutes travel time from one of our 5 London clinics. For those based around Birmingham, registration is open to anyone who lives or works within the Birmingham City Council or Solihull Metropolitan Borough Council boundaries. You can find out whether you can register by entering your postcode on the website or in the app.
The vast majority (around 90%) of our GP appointments take place via smartphone or computer. However, if you do not feel you can reasonably get to one of our clinics if you did need to see a doctor or nurse in person, please do not register until a Babylon GP at Hand clinic launches in your area.
Your health needs may change in future and we want you to be confident that Babylon GP at Hand will remain the right choice for you. As a Babylon GP at Hand member, you can always book an appointment to discuss this with our clinical team. Our website also has information and examples showing how we provide high quality care for people with a wide range of health conditions.
If for any reason the decision is that you would be better to register with a GP practice closer to your home, we will always be happy to assist you in finding the most appropriate GP practice to ensure you are not without care at any point. If you have parental responsibility for a child, please ensure that at least one parent or guardian for that child is registered with them at the child’s GP practice.